Delivery Policy – Noble Poodle Pet

Last Updated: January 2025

At Noble Poodle Pet, we are committed to ensuring every puppy is delivered safely, comfortably, and with the highest care standards. Our delivery procedures are designed to give you peace of mind and a smooth adoption experience—no matter where you are located.

1. Delivery Options

We offer safe and reliable delivery methods to ensure your puppy arrives in perfect condition.

a. Ground Transport (Door-to-Door)

  • Ideal for short to medium distances

  • Puppy travels in a climate-controlled vehicle

  • Handled by licensed pet transport professionals

  • Constant care, feeding, and monitoring

b. Flight Nanny Service

  • A trained nanny travels with your puppy inside the airplane cabin

  • No cargo travel

  • The safest and fastest long-distance option

  • Provides photo/video updates during transit

c. Airport Pickup

  • You may choose to pick up your puppy at a designated airport

  • A staff member or flight nanny hands your puppy over safely

2. Delivery Availability

We offer nationwide delivery and international delivery to select countries.
Availability depends on:

  • Airline regulations

  • Weather conditions

  • Transport route availability

  • Puppy age (minimum 8 weeks for travel)

3. Delivery Scheduling

After your puppy reservation is confirmed:

  • We contact you to arrange preferred delivery method

  • Pick-up or delivery date is scheduled based on your location and the puppy’s readiness

  • You will receive updates before, during, and after the delivery process

Delivery typically takes 1–7 days depending on destination and transport method.

4. Delivery Costs

Delivery costs vary depending on:

  • Distance

  • Transport method

  • Airport fees

  • Seasonal changes

  • Carrier availability

We will provide the exact cost before finalizing your delivery booking.
Delivery fees must be paid in full before the puppy is dispatched.

5. Puppy Travel Preparation

Before your puppy leaves, we ensure:

  • Vet check is completed

  • Vaccinations and deworming are up to date

  • Puppy is cleared as healthy for travel

  • Travel crate or pet bag is properly prepared

  • Food, water, and comfort items are included

Every puppy travels with:

  • Health certificate

  • Vaccination records

  • Starter food

  • Comfort blanket or toy

6. Delivery Updates

During transport, you may receive:

  • Photos

  • Short videos

  • GPS or routing updates (depending on the transporter)

  • Estimated arrival time notifications

Our goal is to keep you fully informed throughout the journey.

7. Delivery Delays

Delays may occur due to:

  • Weather conditions

  • Airline restrictions

  • High travel demand

  • Unexpected logistics issues

We will always communicate delays promptly.
Refunds are not issued for transport delays or inconvenience.

8. Delivery Acceptance

Upon receiving your puppy:

You confirm that:

  • The puppy is in good condition

  • All documentation has been received

  • You accept full responsibility for the puppy’s care

Once delivery is completed, the adoption is considered final.